Communicating at Three Levels

Leadership SIG series is back with its ninth episode, “Communicating at Three Levels”. In the last session, we focused on how should one manage oneself, now we are going to discuss the significance of communication skills for a manager.

Becoming a new manager changes their role from contributor to a director and an encourager. Managers generally misconstrue position with authority and start delving in either being aggressive, passive or manipulative. All these traits are generally negatively perceived. The question arises where and when to use and not to use them and what could be the best alternative, we will discuss in this session.